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PatientPop Alternatives
In the evolving digital landscape of healthcare marketing, selecting the right partner to manage your practice’s online visibility is crucial. One most famous platforms to manage your practice visibility is called PatientPop/Tebra. However, with their pricing and slow customer support people are now looking for better PatientPop alternatives.
If you are the one who got stuck with them or are looking to get enrolled with them it’s very important to read this article before making a decision. With that being said, there are lots of options available. However, one of the best and fastest-growing PatientPop competitors is Wowbix.
Keep reading this article as we dive deep into the comparison between PatientPop/Tebra and WOWbix, focusing on features, pricing, customer service, and overall value to healthcare providers.
Understanding PatientPop
According to the PatientPop Crunchbase listing, in its early days, they raised millions of dollars. PatientPop funding on series C went to $50 million. This grabbed some attention and with millions of dollars in marketing budget they scaled their teams to enroll all the medical practices all around the USA. Initially, PatientPop promised to enhance the patient journey, from discovery to post-appointment follow-up, through its automated system.
In easy words what they were offering was a basic website with an appointment form on the slider along with SEO optimization. However, in a few months, many practices identified limitations in their offerings, particularly regarding PatientPop customer service, pricing, and customization.
Moreover, their website designs were all similar in designs. They have been using only 1 template for all types of practices. Recently PatientPop merged with Kareo and transformed into Tebra. They made hype about it, which we believe was another publicity stunt by calling it an improved service. However, to date, Wowbix has reported they are getting clients migrating to them almost every day with lots of complaints. Tebra pricing has increased from what they were charging before and the Tebra customer service is almost dead. From our recent reports, they take around 2 weeks to respond to basic tickets and requests. The worst thing, once a patient stops paying them they shut down their website completely.
The Emergence of Wowbix in Healthcare Marketing
Wowbix was founded in 2015 before PatientPop by the founder of Microwize, an EMR company. As a full-service digital marketing company, Wowbix was focused on providing services to all types of businesses instead of healthcare. But in the last few years due to the Microwize current accounts, they had to slightly move towards the Medical industry. Wowbix without funding and a small team has created 100+ medical websites so far that are all 100% customized according to each practice. Wowbix pricing is 40% cheaper than what Tebra is charging right now. They don’t shut down your website and they are offering 24/7 customer service to their clients.
Moreover, Wowbix recently partnered with Vosita—a doctor’s directory in the USA similar to ZocDoc. WOWbix is positioning itself as a top competitor to PatientPop. Custom SEO strategies dedicated to each customer are the most important things their customers love them for. In 2024, they also launched a partnership deal of 100% free lifetime listing on Vosita if you are a Wowbix customer. Which alone costs $40/appointment or $2,000/lifetime listing.
Watch the Video of the Best PatientPop Alternatives
So should I go with PatientPop or PatientPop Alternatives for my practice?
There are so many reasons why you should be looking at PatientPop Alternatives that we are going to discuss and we are sure you will agree to each of these points. Let’s dive deep into the differences between both agencies and try to find out which one would be the best suited for you!
Pricing & Packages
One of the stark contrasts between Wowbix and PatientPop lies in their pricing models. So how much does PatientPop cost?
PatientPop pricing back then was starting at $700 per month for a basic website back in 2020. But! The Tebra cost 25% more than what they were charging back then. The price according to current reports has increased up to $900 for very basic and small practices and up to $4000 for medium-sized and larger practices. This is a price point that may not be accessible for most healthcare practices, especially small ones.
Wowbix costs 40% less than PatientPop and Tebra. Wowbix’s plans start from $400 to $600 per month for customized web design, SEO, and reputation management. Depending on the client’s specific needs and size. They also offer Social media marketing, google review management, and local SEO management and have their higher packages starting from $900 only for full-service digital marketing. This makes them an attractive option for practices seeking affordability without compromising quality.
Website Customization and Ownership
A common critique of PatientPop is its one-size-fits-all approach to website design, using a single theme for all its clients. This lack of customization can dilute a practice’s unique brand identity. Wowbix challenges this norm by offering bespoke website designs, ensuring that each healthcare provider’s online presence is distinct and reflective of their brand.
Moreover, Wowbix clients retain full ownership of their websites. If they decide to end the contract with Wowbix they are free to host their website anywhere they want. However, the Tebra Terms of Service don’t allow that. They will shut down your website and delete it if you end the contract or stop paying them for any reason.
SEO, Local SEO & Listing Management
SEO is the backbone of digital visibility. Practices transitioning from PatientPop to Wowbix have cited the former’s inadequate SEO strategies. Technical SEO on their websites is terrible scoring around 85% on SEMRush audit reports. Moreover, Wowbix noticed that they have missing listings and their clients have very bad scores on local SEO listings. It’s hard to tell if Tebra is doing anything to improve it but so far what we have noticed is terrible. Reddit is full of bad PatientPop reviews with doctors complaining about them. Another good source for Tebra reviews is this Trust Radius listing.
Not only that, but Tebra’s status is also at risk.
According to a recent BBB report a legal complaint was filed against them. The reason for this complaint is the reports and recent verified reviews shared on their profile by medical practices. Reviews mention Tebra Scam and identify all the issues described here.
PatientPop/Tebra Customer Support
The importance of responsive and personalized customer service cannot be overstated in the fast-paced healthcare industry. PatientPop’s reported response time was around seven days but with Tebra migration now it is been reported to be more than 40 days from some of their customers. However, Wowbix is committed to prompt and efficient support by offering 24/7 customer service. This dedication to customer satisfaction is a cornerstone of Wowbix’s value proposition, ensuring that practices receive the assistance they need when they need it.
Beyond Marketing
Wowbix’s partnership with Microwize and Vosita enriches its service offering, providing healthcare practices with more than just marketing solutions. These collaborations enhance practice management and patient booking capabilities, offering an integrated approach to digital transformation in healthcare.
Moreover, you get a free lifetime listing on Vosita and free appointments for life if you’re a WOWbix customer.
Making the Switch: A Seamless Transition
For healthcare practices considering a switch from PatientPop to Wowbix, the transition promises not only cost savings but also a significant upgrade in service quality and customization. Wowbix’s flexible and tailored approach ensures that each practice’s unique needs are met, from website design to SEO and beyond.
Conclusion: Choosing the Right Partner for Your Practice
Is patientpop worth it? The choice between Tebra and Wowbix boils down to what matters most to your practice. There is a huge difference between website customization as we previously discussed. With Tebra you can’t customize your website the way you want. Tebra Dashboard will be provided to you where you will only be able to track a few reports with very limited functionality. Even Tebra patient portal and provider login if you get trouble with it you will have to wait 7-10 days for them to respond.
Now if you’re seeking a Tebra / PatientPop alternative that offers a personalized approach, transparent pricing with no hidden fees, and comprehensive digital marketing solutions. Wowbix is the way to go with their 24/7 customer support guarantee written in their contract.
With this comparison, we aimed to provide medical practices with a clear understanding of What is Tebra, PatientPop, and Wowbix and what these companies offer, guiding you toward making an informed decision that best suits marketing & patient engagement goals. With a strategic focus on SEO optimization, this article addresses the key concerns and considerations navigating the digital marketing landscape.
Positioning Wowbix as a viable and superior alternative to PatientPop.
Looking to connect with Wowbix?
Call our 24/7 customer service at +1 646-661-6797. Or reach out through our Contact Us form. Or just connect us on the chat on our website at the bottom right! We’re here to serve.
