One of the many reasons why social media is very popular is that it guarantees ease and convenience in the way we interact with people. There’s little difference between how we interact with people in person and how we interact over the internet
Online, you’re allowed some certain liberties like disguising your emotions. However, this can easily be detected when you both engage in face-to-face communication.
The same is applied to a business dealing. With face-to-face communication, you’re given the liberty to gauge your potential client and make a decision.
So, in this article, we are comparing both forms of communication and why face-to-face communication is best for your business.
You’re Able To Get Quick Feedback
With face-to-face conversations, you’re able to get feedback regarding, for instance, a proposal fast. With online communication, on the other hand, you may send an email and not get a reply for hours or even days. So, this will delay decisions you’re about to make.
Those that are also new to the internet may find it hard to understand some features online to make their business move faster. Face-to-face conversation helps you to clear up misunderstandings, ask questions, as well as answer questions faster than online conversations will.
Display Of Personality
To replicate real-life emotions, social media platforms have come up with a lot of stickers, emojis, etc. When it comes to social media vs. face-to-face communication, you’re better able to display your personality on attending seminars, networking events, etc.
This will assist you in building trust and reliability with potential customers. Also, this is important because clients prefer to do business with people they trust, and online conversations may do little to allay the fears of potential clients.
Body Language Are Better Read
Online conversations will not help you to interpret body language correctly. The best you could do is to read in between the lines from their texts. However, face-to-face communication helps you to judge whether the person you’re talking to is genuinely interested in your products or services.
Even more, it helps you determine if you can rely on them. These signs can help you make better business-related decisions.
You’re Better Able To Avoid Misconceptions
Misconceptions and misconstruing words happen a lot on the internet. Your words may mean something, and the person you’re talking to may interpret it as something else. However, in face-to-face communication, you’re better able to understand what people mean in the former. Face-to-face interactions help you to pass your message across without leaving any doubt in the hearts of your clients.
Although social media and online conversations are convenient, face-to-face communication helps you build trust within the hearts of your clients. That is a necessary ingredient for your business to grow.
So, there you have it! Face-to-face communication vs. online communication.